Track Your Order

Your order is dispatched within 24-48 hours. As soon as it ships we send the courier tracking link (AWB number) by SMS / WhatsApp and email. Use any option below to see where your parcel is.

1. Track with AWB / tracking number

Find it in your shipping SMS, WhatsApp or email from Sway Urban.
Please enter a valid tracking number.

2. Track from your account

Log in with the email or phone number used on the order to see order status and tracking.

3. Ask us on WhatsApp

Share your order number (e.g. #SU1099) and we will send you a live update.

Tracking may take up to 24 hours to become active after dispatch. Delivery usually takes 4-7 business days (Delhi NCR 2-4 days). See our Shipping Policy and Return & Refund Policy.